Privacy Policy

EASTWEST GUESTHOUSE ACCOMMODATION POLICY
  • EastWest Guesthouse kindly informs the guests that the latest check-out time is 12:00 and there will be a half-day charge in case of not checking out until 14:00. There will be full day charge for later check-outs.
 
  • We’d like to inform our guests who will stay in dormitories that we don’t have curfew or check-in restriction.
 
  • EastWest Guesthouse gives each guest a key set which has keys for the room and the locker. The number behind the key chain indicates the number of the bed and the locker. In case of using another bed – including using of pillow, sheet, cover or towel- or locker without permission from staff, there will be a half-day charge.
 
  • Since EastWest Guesthouse provides lockers for each guest, the property is not responsible for loss of valuables, jewelry or money of any kind left unattended in the property.
 
  • Guests are not allowed to bring long non-guests inside the building except the reception area. In case of violation of this rule, the guest and the accompanying non-guest(s) are responsible for any legal issues resulting from any inconvenience that happens during the violation.
 
  • We kindly ask our guests not to take away any kitchen utensil to their rooms. This is for providing those items to all the guests in times of need.
 
  • The customers are advised to benefit from the outsource services EastWest Guesthouse provides not to be overcharged by the third parties. These services can be listed as tours, activities, guidance, accommodation, food, transportation etc.
 
  • Violence, public sex, too loud noise and any similar disrespectful behavior is a valid reason for EastWest Guesthouse to take the customer out without refund. This rule may be put into action especially in case of a complaint of other guests.
 
  • Cancellation is possible in case of a notice 48-hour in advance before the check-in time. Late cancellation is due a charge of one night price.
 
  • The Guests are requested to leave appropriate comments to the intermediary websites. To remind, the extreme comments and ratings that are made with an unfair reaction defraud the staff who do their best for the guests.
 
  • The guest indicated in the form agrees with the regulations EastWest Guesthouse clarify before or during the stay. The signer of this form agrees to constitute authority and to pay the full amount indicated in the form in case of a failure of payment by the guest.
 
  • EastWest Guesthouse keeps its right of admittance.

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